Discover the techniques and theories behind successful mediation with this accredited online mediation course.
- Gain practical skills as a mediator, tackling both professional and personal disputes.
- Learn to resolve conflict in a positive, co-operative and productive way.
- Avoid the need for costly arbitration, litigation or grievance processes.
In this online mediation course, you’ll develop techniques to handle disagreements and difficult discussions whatever your sector.
Learn from practising experts at a top UK law school with this flexible short course that fits around work.
Who can join this online mediation course?
This distance-learning course is designed for professionals in any sector.
Mediation expertise is in demand across the sectors of business, law, employment, health and public services.
This course is accredited by
We’re a recognised course provider for CIArb Membership and Fellowship on the Mediation and International Arbitration and Pathways.
What you’ll study
You’ll look in detail at the full range of mediation skills, suitable for prospective mediators in all situations and jurisdictions.
- conflict theory
- communication skills
- the theory of mediation, its principles, structures and boundaries.
You’ll cover different models of mediation, and learn how to apply them in many areas, including:
- your workplace
- healthcare settings
- family situations
- other potential conflict areas.
You’ll learn to become self-aware by examining your own reaction to conflict situations. You’ll enhance your understanding of what makes people angry, what makes them trust others, and the ethical issues involved when we try to resolve disputes.
Your online classroom gives you a safe and supportive place to practise, strengthen and develop valuable practical skills, with feedback and discussion among your colleagues.
By the end of this course, you’ll…
Understand the basic principles of conflict resolution.
Have practical experience of mediating disputes.
Have developed the knowledge, understanding and interpersonal skills critical for practising mediation.
Why study Law online with the University of Aberdeen?
Study at a university with one of the largest and most internationally experienced teams of legal experts in any European law school.
Top 10 UK law school
We’re delighted to be ranked a Top 10 UK Law School by the Times and Sunday Times Good University Guide 2024.
The content of this course is prescribed by the Chartered Institute of Arbitrators (CIArb).
20% alumni discount
University of Aberdeen alumni get 20% off this online course.
How you’ll study
Our distance-learning mediation course is delivered part-time, 100% online. You can study with us anywhere in the world and manage your own study hours to suit you.
This course is taught at Masters level.
Your teaching is delivered through MyAberdeen, our online Virtual Learning Environment (VLE). It holds all the materials, tools and support you’ll need in your studies. Take a look around MyAberdeen.
You can access your learning materials on computer, smartphone and laptop, 24 hours a day. You’ll find a range of resources at your fingertips, including:
- podcasted lectures
- online tutorials
- reading list
- online practice of your growing skills in mediation
- online resources of our award-winning Sir Duncan Rice Library and the Law Library
- discussion forums with colleagues and tutors.
You’ll learn from experienced lawyers and experts working in dispute resolution and mediation.
This course totals approximately 300 hours of study and assessment time.
That’s around 15 – 20 hours per week in regular topic work, with more time required around assessments.
This is an indicative guide to the time required for a typical student at this level to achieve the learning outcomes.
You can largely set your own study hours to cover the materials. MyAberdeen is available 24/7, so you can log in and study when it suits you.
Activities at fixed times
There may be some activities scheduled at a fixed time, such as online meetings with your tutor or assessments with deadlines. But otherwise, you can access and work through the course at your convenience.
Our first-class support structure will ensure that you aren’t alone in your studies. You’ll have contact with your tutors throughout your course. This could be by email, MyAberdeen, online call, or phone. You can use social media and discussion boards to chat with your fellow students too.
We provide a wide range of services to support you in your studies and beyond:
- Careers and Employability Service
- Disability support
- IT support
- Library support
- Student Support Service – help with finances, stress, wellbeing and non-academic issues
- Student Learning Service – study support, with advice sessions available via phone or Skype
- Aberdeen University Students’ Association (AUSA) – run by students for students
- Toolkit – clever apps and free training that can make your study life easier
Wherever you are in the world, you’ll feel part of our very special Aberdeen learning community.
Your course coordinators
Linda began her mediating career in 1997. She helped found the Aberdeen Community Mediation Service. Linda now mediates between lawyers and clients for the Scottish Legal Complaints Commission.View Linda’s profile
Aileen has been working in mediation for almost 20 years. She’s the co-founder of The Mediation Partnership. Aileen has extensive experience in community, workplace and family mediation.View Aileen’s profile
Dr Eddy Wifa
Eddy is a lecturer and active researcher in Energy Law. His expertise includes offshore health, safety and environmental regulation, decommissioning, energy and natural resource governance, energy transition and energy justice. Eddy has advised governments, is a member of the Society of Legal Scholars, and is Director of the African Natural Resource and Energy Law Network (ANREL).View Eddy’s profile
Online learning in the School of Law
Advocates share their experiences of working while studying law online with us.
Where this will take you
Towards an LLM
You’ll earn 30 credits at Masters level (SCQF Level 11) with this course. You can use these credits towards our:
LLM in Dispute Resolution
Enhance your non-court dispute resolution skills with this online Masters accredited by the Chartered Institute of Arbitrators.View LLM Dispute Resolution
LLM in International Trade Law
Develop the knowledge to practise trade law or work for governments, international businesses and NGOs. Join this flexible online LLM you can study part-time, with the option to attend Professional Skills training.View LLM International Trade Law
Move into a career in law, one short course at a time
Meet Simon, an IT manager. Using our online short courses, Simon’s now on a new career path – and fulfilling his teenage dream of attaining a law degree.
Build your learning with more short courses
We offer a wide range of specialist online Law short courses you can use to build your skills.
Many are part of existing Masters degrees and can be used to build up credits towards postgraduate qualifications.
Whatever your work sector, this course will enhance your professional skills.
Mediation skills are increasingly in demand across the commercial, family, employment, consumer, education, public sector and civil court arenas.
Continuing professional development (CPD)
Your employer or professional institute may recognise this course for CPD hours. Talk to your employer or institute to find out more.
We welcome students from all over the world.
This course has no formal entry requirements. You do not need to provide proof of your qualifications.
But you do need to check the entry guidance above to understand the level of teaching delivered, to decide if this course is right for you.
If you do not have qualifications from the UK, check the equivalent teaching level for your country.
You do not need a visa to study online with us.
English language requirements
Teaching is delivered in English.
You do not have to provide proof of your English language skills to join this course. But we want to make sure that you can use English well enough to study successfully.
Recommended level of English
This course uses our Postgraduate Higher level of English language proficiency.
These are our Postgraduate Higher requirements, and these are minimum scores.
IELTS Academic and IELTS Online (not IELTS Indicator or IELTS General Training)
- 6.5 overall
- 5.5 for listening and speaking
- 6.0 for reading and writing
TOEFL iBT and TOEFL iBT Home Edition
- 90 overall
- 17 for listening
- 21 for reading
- 20 for speaking
- 21 for writing
- TOEFL DI code is 0818
Cambridge English: B2 First, C1 Advanced, or C2 Proficiency
- 176 overall
- 162 for listening and speaking
- 169 for reading and writing
LanguageCert International ESOL B2 Communicator (Written and Spoken)
- Overall High Pass
- 33 for listening, reading and speaking
- 38 for writing
PTE Academic (online test not accepted)
- 62 overall
- 59 for listening, reading, speaking and writing
For more information about language qualifications see our English Language Requirements page.
You will need access to:
A computer (PC, laptop or Mac) operating on either:
- Windows 10 or later
- macOS 10.15 (Catalina) or later.
Most teaching materials are smartphone- and tablet-friendly. But we recommend a proper laptop or desktop for completing assignments comfortably.
Reliable internet access
- a wired connection
- a minimum download speed of 2 Mbps so you can take part fully in live sessions.
Speakers or headphones
- We recommend a headset with built-in microphone and earphones if you’re likely to study in an environment with background noise.
- A webcam is optional, but you may like to use one for some interactive sessions.
We’ll give you access to Office365 applications. This means you can use online versions of Microsoft Word, Excel, and PowerPoint and install these programs on up to five personal devices.
If your course requires specialist software, we’ll provide you with access to this and a licence that lasts throughout your studies.
See our detailed IT requirements for more information.
When you study with us, you can expect a first-class support structure so that you’re never alone in your studies.
But learning online does mean you have to motivate yourself and manage your own time.
Your most important commitment to your course will be time – the time to work through, reflect on and understand your teaching materials.
Before you start a course that involves a high degree of independent study, we recommend looking at the time you will be able to devote to your course each week:
- Be realistic
- Create a weekly schedule as a guide
If you have any questions about studying online, get in touch with our friendly team. We’re here to help.
Your course fee needs to be paid in full before you start your course.
We accept payment via Visa Debit, Visa Credit and Mastercard.
Ways to save
You may be able to get help funding this course via:
- discounts – if any discounts are available for this course, they’ll appear in the section below
- employer sponsorship – we accept full and partial fee payments from sponsors.
All our students are entitled to a University of Aberdeen student card. This gives you access to a range of student discounts around the city and online.
This course has no formal entry requirements. You decide if it’s suitable for you.
The course is delivered at Masters level. At this level, you’d usually have at least:
- a 2:1 (upper-second-class) Law degree
- or relevant work experience that supports this level of study.